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Personal Lines Account Manager

Cedar Rapids, IA

Job Information:

The Personal Lines Account Manager works directly with our insureds and Risk Consultants to provide solutions in order to maintain existing accounts and solicit new business.

What You'll Do:

•As an Account Manager, your primary responsibilities will include:
•Creating renewal proposals and handling other renewal activities in coordination with the Risk Consultants
•Processing of transactions, including new business, renewals, cancellations, changes and audits on behalf of the insured
•Establishing relationships with carrier contacts and insureds
•Regular customer contact including email, in-person visits and phone calls
•Handling of customer and Risk Consultant requests
•Marketing of new business and renewals

What You Need to Succeed:


•Desire to work in a fast paced environment
•Strong customer service skills - must enjoy talking on the phone and meeting with insureds
•Enjoy working in a team environment and being flexible
•Ability to prioritize and independently manage your work tasks
•Capacity to maintain accuracy and meet pressing deadlines while handling interruptions

Things We'd Like to See:

•Iowa Producer's License
•1-2 years customer service experience
•Experience in the insurance industry
•Associate's Degree
•CISR designation a plus

Posted 06/12/17

Job ID: 61100