Housekeeper

Rhythm City Casino Resort

Davenport, IA Cleaning & Maintenance / General Help
The Housekeeper is responsible for ensuring the cleanliness of guest rooms, floor corridors, and public areas. This position has a direct impact on the guest experience, so the associate must be focused on providing efficient services and the highest levels of quality


Essential Functions:

  • Perform cleaning in all areas of hotel by mopping, vacuuming, dusting, making beds, and other duties as assigned. 
  • Replenish guest rooms with needed amenities and linens and remove used items. 
  • Provide exceptional customer service to all internal and external customers. 
  • Resolve problems quickly and accurately, while following directions thoroughly. 
  • Perform functions under frequent time pressure in an interruptive environment. 
  • Answer questions for guests regarding local area facilities and points of interest. 
  • Work with supervisor/manager, if necessary, to resolve any guest requests or complaints. 
  • Work cohesively with a team to accomplish assigned duties.


Required:

  • Effective interpersonal and communication skills. 
  • Maintain courteous and effective working relationships with others. 
  • Ability to work under time pressure with a positive attitude. 
  • 6 months housekeeping or equivalent cleaning experience.


Schedule:

FT position available: 8:30a-4:30p, includes weekends


Salary:

$10.75/hr+exp, additional $1.25 attendance bonus

Job ID: 69167

Posted 30 days ago

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