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Automotive Service Advisor

Iowa City, IA

Job Information:

Sun & Fun Motorsports has a career opportunity as a Service Advisor for leading powersports brands like Honda, Yamaha, Kawasaki, Suzuki and Polaris. Work in a fast paced, fun environment with co-workers that are passionate about powersports and taking care of our great customers. On the job training, incentive based compensation, and benefits are offered for this full time position. Sun & Fun Motorsports is the largest powersports dealership in the state of Iowa and is locally owned and operated.

Primary Responsibilities

  • Assist customers that visit or call the dealership Service Department.
  • Manage customer appointment and technician schedules.
  • Check-in and out vehicles for service, repair and modification using dealership process and procedures.
  • Sell service repairs and maintenance as recommended by the manufacturer and as diagnosed by certified/trained technicians.
  • Communicate with customers, internal departments, and manufacturers in a professional manner.
  • Contact customers to provide notifications of repairs recommended.
  • Manage work-in-progress from start to finish to ensure timely work as requested and approved by the customer.
  • Maintain excellence in CSI (Customer Satisfaction Index) scores.
  • Deliver on department monthly financial objectives.
  • Open to work Tuesday through Saturday.
  • Other responsibilities as assigned by the Service Manager.







Experience

  • One year experience in parts retail.
  • Basic technical knowledge of powersports vehicles and motorcycles.
  • Strong verbal and written communication capability.
  • Detail oriented, reliable, team player, positive attitude.

Applying for:

Automotive Service Advisor

Sun & Fun Motorsports

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Posted 04/04/18

Job ID: 63858