The City of Cedar Rapids is looking for an Administrative Assistant, Senior with a passion for customer service and solving problems, for the City Manager’s Office to support our senior staff. Someone who is skilled in communication, multi-tasking, and critical thinking who is also highly proficient with current office software and technologies would be an ideal candidate for this role.
 
At the City, we are committed to employing individuals who reflect our community’s diverse backgrounds. We appreciate the experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here, please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation; therefore, we encourage people from all backgrounds to apply to this position. Any person who anticipates needing accommodations for any part of the recruitment process please contact Katie Ulmer (k.ulmer@cedar-rapids.org or 319-286-5138).
 
What is in it for you? 
The City provides outstanding pay, benefits, and time off. With participation in the Wellness Program, the Choice Family PPO plan cost is only $75.38 per month for 2023!

Additionally, we offer:

• Medical co-insurance for participating providers of 90% plan / 10% employee
• Iowa Public Employee’s Retirement Pension plans (IPERS) with a 9.44% City contribution and 6.29% employee contribution
• 11 paid holidays per year
• Up to $3,000 per year in educational assistance
• 4 weeks of paid parental leave
• Public Service Loan Forgiveness – (The PSLF program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments while working full-time for a qualifying employer. See more info here. )
• Generous flex leave (paid time off)
• Annual pay increases
• Typically receive annual cost of living increase depending on budget
• 100% City paid basic life insurance
• Dental, vision, long-term disability, and supplemental life insurance
• Commitment to professional development
• View our non-bargaining Choice Plan Benefits Summary 

Cedar Rapids - Why you should live here!   
 
About the Position:
This position provides a wide range of complex and confidential administrative support to senior staff and assists visitors and the public both in-person and on the phone. Additionally, the role monitors and coordinates responses to inquiries from the MyCR customer service web portal, maintains staff calendars, and provides high level administrative support.

 Position Schedule: Monday-Friday 8:00am – 5:00pm
 Salary range: $21.53 hourly to commensurate with experience
 
Successful completion of a pre-employment background check, physical examination (if applicable) and drug screen are required prior to employment with the City of Cedar Rapids.
The City of Cedar Rapids does not offer sponsorship for employment authorization.

 

Examples of Essential Duties:

• Serves as primary initial contact for the Mayor and City Council; answers department telephone calls, receives and greets visitors to the office, and provides information to or refers callers and visitors to other appropriate departments or City personnel
• Maintains the Mayor’s and Council’s calendars; coordinates and schedules meetings as directed
• Interprets and applies City rules, policies, and regulations in accordance with prescribed procedures and guidelines
• Receives and processes receipts and invoices
• Prepares correspondences, reports, lists, and other documents as instructed and requested
• Coordinates and transcribes minutes for staff and various meetings; organizes and manages multiple filing systems; processes and distributes mail.
• Copies, packages, and distributes a variety of written materials as requested
• Gathers, assembles, updates, distributes, and/or files a variety of information, forms, records, and data including sensitive and confidential materials
• Requisitions supplies and materials for the department as requested in accordance to Purchasing Services regulations
• Performs related work as required

Required Education and Experience

• At least two years of relevant college-level course work or an Associate’s degree from an accredited college or university in Business Administration or a related field and
• One to three years of experience in administrative support and customer service or
• An equivalent combination of education and/or experience
• Excellent written, verbal and interpersonal communication skills
• Proficiency with Microsoft Office
• Ability to work collaboratively with a diverse population