Advertising Support Coordinator

Advertising Support Coordinator 

(Sales coordinator)

Job Summary

Provide quality customer service and sales support to promote efficient and timely ad coordination and flow.

Key Responsibilities:

• Coordinate advertising and customer service to ensure proper flow of information and preparation of advertising orders. Maintain knowledge of contract levels, goals, and needs of accounts.
• Enter and verify accurate data entry into CRM, advertising, billing and production systems.
• Provide assistance in coordinating ads by setting appointments, proofing, submitting edits and follow through of ads to completion. Will prepare and organize presentations as needed.
• Maintain client accounts and provide options in effective ad design and services.
• Provide account information and assistance to coordinate advertising; rate information, basic market research and circulation data.
• Skilled in balancing competing expectations and will proactively work with customers to reprioritize and set expectations as needed.
• Evaluate production needs and schedules with internal work groups.
• Coordinate ad processing, billing, credit application forms and customer credit review.
• Maintain records, files and generate reports.
• Attend and participate in department meetings and training sessions.
• Maintain confidentiality of customer and internal information.
• Perform other duties as assigned/needed.

Qualifications:

• Ability to type 40-50 WPM accurately.
• Computer proficiency in Microsoft Office Word, Excel, Outlook, Power Point.
• High school graduate or equivalent and minimum of two years clerical office and/or advertising sales/production experience.
• Excellent communication and presentation skills.
• Ability to work effectively in a deadline driven environment
• Results orientated, accountable, strong work ethic, team player.
• Ability to thrive in a collaborative team environment.

EOE.  Pre-Employment drug screen and background checks required.