Unit Secretary, Emergency Department

Mercy Medical Center

This position supports Mercy's philosophy of patient centered care by performing accurate clerical work to help facilitate a smooth workflow within the department. The Unit Secretaries' responsibilities require knowledge of departmental programs and a variety of operating policies and procedures.
Job Duties
  • Takes initiative to recognize and implement change in collaboration with the supervisor
  • Schedules and coordinates tests, procedures and appointments for patients
  • Maintains an organized, clean and tidy work area
  • Prioritize tasks and practices cost containment by efficient use of time and resources
  • Coordinates flow of communication among patients, families and health care personnel
  • Completes supply order entry accurately and in a timely manner
  • Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand0offs and other times as needed. Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome.
Department Specific Duties
  • N/A
Knowledge, Skills and Abilities
  • Basic proficiency in operations of computer, fax machine, filing systems and telephone systems.
  • Excellent interpersonal skills
  • Greet visitors, ascertain purpose of visit, and directs them to appropriate staff or place
  • Creates a welcoming environment for all healthcare team members
  • Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette
Professional Experience
  • One year of health care and/or secretarial experience preferred.
  • High School diploma or equivalent preferred
Licensure, Certification, Registration
  • None

Location: Mercy Medical Center - Cedar Rapids · Emergency Department
Schedule: Part Time, Day, Every Monday and Tuesday 0700-1930. No weekends.

Job ID: 83374

Posted 9 days ago

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