Appointment Scheduler-Rheumatology

Physicians Clinic of Iowa, PC

Physicians’ Clinic of Iowa’s Department of Rheumatology is seeking to fill a fulltime Appointment Scheduler position for its busy practice. 

Duties include but not limited to:  

  • Answer phones; take accurate and clear messages
  • Triage phone calls to the appropriate personnel
  • Schedule appointments as needed for incoming callers following department protocol and process
  • Maintain computerized appointment schedules
  • Appointment schedule templating and updating; review call schedules and distribute
  • Assist with all aspects of customer service 

 Requirements:

  • The qualified candidate will have the ability to communicate clearly, both written and oral, to patients, insurance companies, pharmacies, physicians, and staff.                  
  • The successful candidate must maintain patient confidentiality and demonstrate a high level of professionalism at all times. 
  • Excellent communication and organizational skills a must. 
  • The qualified individual will be patient focused and must work well with team members.
  • Must also have a high level of comfort in working with computer systems.

 

We are an excellent employer who offers competitive salary, benefits, no nights or weekends, paid holidays, and a generous paid time off program.

 

PCI is E.O.E. 

Pre-employment drug screen and background check required. 

PCI is a tobacco free workplace. 

Will be subject to PCI’s vaccination and testing policy.

 

 

Job ID: 81263

Posted 10 days ago

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