Clerical Specialist

Linn County

CLERICAL SPECIALIST

LINN COUNTY SECONDARY ROAD

(1888 County Home Rd, Marion, IA 52302)

HOURLY WAGE: New Hire: $19.92  ·  90 days: $20.90  ·  1 year: $21.99  ·  2 years: $23.19  ·  3 years: $24.49

(Note: These hourly wages are effective 7/1/22)

Performs difficult and complex clerical and keyboarding assignments which may involve heavy public contact. This class is characterized by the independent action of the incumbent in the performing of both routine and non-routine procedural problems. While data entry using a computer keyboard is an essential duty of employees of this class, extensive clerical duties are also required.

Primary Duties:

  • Work may involve the use of a spread sheet and word processing program.
  • Employees may act as a lead worker for other employees.
  • Work is performed under general supervision. Knows the County’s Customer-Centered Culture principles, the County’s Mission, Strategic Plan and Core Values and demonstrates a commitment to customer satisfaction for all customers on a regular basis.
  • Answers inquiries from the public according to established procedures by telephone or working at the counter.
  • Responds to citizen concerns and complaints, including the explanation of departmental policies and regulations to other County employees and the general public and referral of complaints to the proper authority.
  • Supervises and participates in the collection and compilation of complex statistical data from a variety of resource materials.
  • Records data using a keyboard into established computer programs.
  • May send public notices to area newspapers for publication.
  • Performs mathematical computations using a calculator.
  • May schedule and assign tasks to subordinate Clerks, and review their work for accuracy and completeness.
  • Performs all other related duties as assigned.
  • Knows the products they personally produce and the customers of each product.
  • Listens to the “Voice of the Customer “and closes gaps between customer expectations and experience whenever possible.

Qualifications:

  • High school diploma or equivalent required.
  • Three (3) to five (5) years of experience in a related field required.
  • Thorough knowledge of office terminology, procedures, and equipment, and of business, arithmetic, and English.
  • Good knowledge of specific areas of County clerical work and of spread sheet and word processing programs.
  • May require knowledge of real estate and/or legal terminology.
  • Ability to train, plan, and coordinate the work of clerical employees.
  • Demonstrated ability to maintain complex clerical records.
  • Ability to make decisions in accordance with laws, ordinances, regulations, and established procedures.
  • Ability to read, interpret, and retain information and instructions from the Code of Iowa and handle changes in procedures resulting from legislative changes.
  • Ability to operate standard office equipment, including a computer.
  • Ability to handle cash transactions.
  • Ability to communicate effectively with the general public.
  • Must pass a County physical examination which includes a drug test after offer of employment. Notary Public preferred.
  • Regular work attendance required. 

Shift: 7:00 a.m. – 3:30 p.m.     Monday - Friday
Hourly Wage:

  • New Hire: $19.92
  • 90 days: $20.90
  • 1 year: $21.99
  • 2 years: $23.19  
  • 3 years: $24.49

(Note: These hourly wages are effective 7/1/22)

Job Benefits:

You've heard about the great benefits at the County - see for yourself! You can learn details at https://www.linncountyiowa.gov/benefits (scroll down and click on “AFSCME Benefit Summary"). 

COVID-19 Precautions:

Social distancing will be practiced at orientation. Masks are no longer required, but employees are welcome to mask.

Application Instructions:

Deadline: Monday, May 16th, 2022 at 5:00 p.m.
Apply At: www.linncountyiowa.gov/jobs (Current Openings)

Job ID: 81156

Posted 11 days ago

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