Administrative Support Specialist

United Way of East Central Iowa

Position Type:

    Part-Time   ☒  
    Nonexempt   ☒

Reports To: CFO/VP of Finance and Administration

Hours: 28/week
Supervisory Position:     ☐ Yes      ☒ No
# of Direct Reports: 0

Other Skills:

Advanced computer skills in Microsoft Office (Word, Excel, Outlook, PowerPoint). Able to type 60 wpm or higher and edit for spelling, punctuation, and grammar. Strong oral and written communication skills. Comfortable interacting with key stakeholders and individuals from all segments of the community. Attention to detail.

The Administrative Support Specialist performs a range of skilled administrative activities to provide support throughout the organization. This position will interact with staff, volunteers, and agencies. Position requires considerable judgment, initiative, confidentiality, and knowledge of United Way, and functions with minimal supervision.

Organizational Support:

  • Serve as a first point of contact for and provide excellent customer service to callers and visitors, assisting or directing to the appropriate resource.
  • Fulfill office needs by coordinating office supply inventory, maintaining general office equipment (postage machine, phones, copiers, etc.) and serving as a liaison between operations, Human Services Campus tenants, and appropriate vendors.
  • Maintain accuracy and confidentiality of records including but not limited to contact lists, membership rosters, database records, manuals and files, and other administrative documents.
  • Manage incoming and outgoing mail and assisting with copying, faxing, filing, mailing, and other similar tasks.
  • Provide additional assistance to departments as assigned.

Campaign Support:

  • Perform audit of campaign envelopes to verify accuracy of information received.
  • Manage donor thank you letter processing and distribution.
  • Gather information and assist with setup of epledge campaigns.
  • Coordinate presenters during company campaigns.

Data Integrity:

  • Assist in maintaining data integrity, including identifying duplicate records, deleting obsolete records, and coordinating constituent status updates.
  • Routinely audit donor records and other gift related records.
  • Update procedures for ensuring the integrity of the donor database.


Education:                                        Required        Preferred

High School Diploma/GED                           ☒                        ☐

Associate Degree (2-year program)             ☐                        ☒

Bachelor’s Degree                                        ☐                        ☐

Master’s Degree                                           ☐                        ☐


Work Experience:

None                    ☒

1–3 years             ☒

3–5 years             ☐

5–7 years             ☐

7+ years               ☐



  • Relationships: We work with people and demonstrate    we genuinely value their interests, concerns, hopes, and   dreams for themselves and the community.
  • Excellence: Our standards are high, and exceptional quality is our expectation.
  • Learning: We grow and improve by continuously sharing and building upon our knowledge.
  • Service: We put the needs of our community and its people first.
  • Leadership: We guide and inspire our community to unite around effective solutions to social issues.
  • Collaboration: We strive to partner with others and work together using the unique strengths of our community to build greater impact.
  • Innovation: We do not rely on the status quo and continuously look for improved ways to reach our community goals.
  • Integrity: We are accountable and will do what is right, openly, and honestly.
  • Diversity & Inclusion: We seek and nurture diversity and inclusion in order to be reflective of the community we serve. We create a culture that values all people, perspectives, and strengths, which contributes to a vital, creative, and resilient community.

Professional Core Competencies:

  • Mission-Focused: Priority to create real social change that leads to better lives and healthier communities. This drives performance and professional motivation.
  • Relationship-Oriented: An understanding that people come before process and can cultivate and manage relationships toward a common goal.
  • Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources through meaningful engagement.
  • Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
  • Brand-Steward: An understanding of the role played and importance in protecting and growing the reputation and results of the greater network of United Ways.
Applying for:

Administrative Support Specialist

United Way of East Central Iowa

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Job ID: 76789

Posted 12 days ago

Share This Job