Appointment Scheduler– PM & R

Physicians Clinic of Iowa, PC

Physicians’ Clinic of Iowa’s Department of Physical Medicine & Rehabilitation is seeking to fill an Appointment Scheduler position for its busy practice. 

Duties include but not limited to:

  • Answering phones, take accurate and clear messages, triage phone calls to the appropriate personnel
  • Scheduling appointments as needed for incoming callers following department protocol and process
  • Maintain computerized appointment schedules
  • Appointment schedule templating and updating
  • Review call schedules and distribute
  • Assisting with all aspects of customer service

 

Ability to communicate clearly, both written and oral, to patients, insurance companies, pharmacies, physicians, and staff.                  

 

The successful candidate must maintain patient confidentiality and demonstrate a high level of professionalism at all times.  Excellent communication and organizational skills a must.  The qualified individual will be patient focused and must work well with team members. Must also have a high level of comfort in working with computer systems.

 

PCI is E.O.E.  Pre-employment drug screen and background check required.  PCI is a tobacco free workplace.

 

Job ID: 75148

Posted 27 days ago

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