Appointment Scheduler - Neurology

Physicians Clinic of Iowa, PC

Physicians’ Clinic of Iowa’s Department of Neurology is seeking an Appointment Scheduler for its busy practice.  This individual will answer, assist, and/or triage patients calling into or arriving in the department. 

Other duties include but not limited to:

  • Handle incoming calls for direct patient care questions or needs for all providers
  • Triage patient calls by obtaining applicable patient history, specific problems, duration of symptoms, severity, treatment tried and effect on symptoms
  • Accurately and efficiently document patient calls/inquiries and task physician and/or nursing team in Electronic Health Record system
  • Schedule appointments as requested by referring providers or patients
  • Collect co-insurance at time of service


The successful candidate must maintain patient confidentiality and demonstrate a high level of professionalism at all times. The qualified individual will be patient focused, possess excellent, written and oral, communication skills, and must work well with team members as well as individually. Must also have a high level of comfort in working with computer systems.  Medical office experience preferred but not required.


PCI is E.O.E.  Pre-employment drug screen and background check required. PCI is a tobacco free workplace.


Job ID: 73147

Posted 20 days ago

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