Corporate Support Assistant - Front Desk Reception


Cedar Rapids, IA Administrative & Clerical / Customer Service

 Do you enjoy interacting with people? Do you take pride in go above and beyond for clients? This could be the position for you! TrueNorth has an immediate opening for a Corporate Support Assistant in the Cedar Rapids headquarters office.    

What is a Corporate Support Assistant? The primary responsibility of the Corporate Support Assistant is to manage the front reception desk, lobby and handle all incoming calls. The role is also responsible for providing a wide variety of duties to support the internal and external processes of the company.  

Here is what success looks like:   

  • Acts as an ambassador of first impressions for visitors and clients  
  • Greets all guests and answer phone calls immediately and professionally; effectively transfer calls 
  • Continually monitor, assign and manage the Support Help Desk projects including communication of progress to help desk requests 
  • Distribute incoming faxes, emails from the general email inbox and voicemails from the general voicemail box 
  • Effectively handle outgoing parcels and shipments according to standard procedures; maintain knowledge of postal/shipping requirements; track postage funds and replenish as necessary 
  • Coordinate internal catering events while adhering to budget parameters, catering vendor selections and delivery request specifications 
  • Other duties as assigned, appropriate to the position  

Here's what it takes:  

  • High School diploma or equivalent is required 
  • Customer Service or related work experience is desirable 
  • Must have experience with Microsoft Office Suite; Basic Word and Excel skills are required  

We offer a competitive benefits package, wellness incentives anda positive work culture.

TrueNorth is honored to be recognized by Inc 5000 as a Fastest Growing Company!  

TrueNorth is an Equal Opportunity Employer. All qualified applicants will recieve consideration for employment without regard to race, color, religion, sex or national origin.  

Application Instructions:

Job ID: 70353

Posted 30 days ago

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