Receptionist

Physicians Clinic of Iowa, PC

Cedar Rapids, IA Administrative & Clerical / General Help

Physicians’ Clinic of Iowa’s is seeking a full time Receptionist. This position will support physicians practicing in multiple specialty lines including Podiatry and General Ortho/Spine. This individual will answer and assist patients calling into or arriving in the department. Other duties include but not limited to:

 

  • Handle incoming calls for direct patient care questions or needs for all providers.
  • Routing patient calls to the correct specialty and physician.
  • Accurately and efficiently document patient calls/inquiries and task physician and/or nursing team in Electronic Health Record system and working incoming faxes.
  • Schedule appointments as requested by referring providers or patients.
  • Patient check out duties
  • Maintain computerized appointment schedule and follow office scheduling policies for each provider; update and revise templates with permanent changes as well as edits for absences and vacations.
  • Complete forms for department such as Disability and FMLA paperwork.
  • Collections of patient payments for DME and cash supplies

 

 

The successful candidate must maintain patient confidentiality and demonstrate a high level of professionalism at all times. The qualified individual will be patient focused, possess excellent communication skills, and must work well with team members. Must also have a high level of comfort in working with computer systems. Medical office experience preferred but not required.

 

PCI is E.O.E. Pre-employment drug screen and background check required. PCI is a tobacco free workplace.

Application Instructions:


Job ID: 69868

Posted 21 days ago

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