Admin Services Coordinator

University of Iowa

Iowa C Ity, IA Administrative & Clerical / Education & Training

Job Reference #: 19004320

The Tippie College of Business Executive MBA (EMBA) Program seeks a full-time (100%) Administrative Services Coordinator to support the daily operations of the EMBA programs in Iowa City and Des Moines. Four EMBA cohorts are in session at a time, with a total of up to 100 students across the two locations.
  • This individual will work with faculty, staff, University departments, and outside vendors to provide proactive support for the daily operations, including select admissions and student services responsibilities. 
  • Operational duties include working with the Executive Director to plan and coordinate August residency week activities for four student cohorts in two locations, planning approximately six events each year, organizing weekly catering and food ordering when classes are in session, and managing departmental supply inventories. 
Admissions/student services duties include:
  • Admitting and registering students
  • Activating courses in the UI MAUI system
  • Developing weekly short surveys, 
  • Procuring books and course materials 
  • Coordinating materials for the May international seminar, and addressing or routing student inquiries. 
  • Occasional evening events are required – graduation, orientation week, and several recruiting events. 
  • Must be able to work up to 8 Saturdays per semester to support class days in exchange for a flex day the following week

Required Qualifications
  • Bachelor’s degree or equivalent combination of education and experience
  • Typically 1-3 years’ experience in an administrative support role
  • Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook)
  • Working knowledge of computerized tools; databases, internet searches
  • Superior written and verbal communication skills. Able to communicate effectively Demonstrated experience in providing superior customer service
  • Demonstrated exceptional attention to detail, planning, and follow-up skills.
  • Ability to develop alternative solutions and solve problems.
  • Demonstrated ability to interact positively with a diverse population.
Desired Qualifications
  • Basic knowledge of University policies, procedures and academic systems
  • Experience managing internal and external suppliers and partners
  • Event planning and/or management experience
  • Experience with Customer Relationship Management (CRM) systems, especially SalesForce
  • Working knowledge of social media platforms
  • Ability to perform simple website updates
Application Details:
In order to be considered for an interview, applicants must upload a resume and cover letter and mark them as a "Relevant File" to the submission.
There is an expectation that the person in this position will maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold a high standard of cultural competency and respect for difference that represents the Tippie College of Business’ commitment to diversity, equity, and inclusion.
Successful candidates will be subject to a credential and criminal background check.
Please note regarding references: Five professional references will be requested and required at a later step in the recruitment process.

The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.

Application Instructions:

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Job ID: 69503

Posted 7 days ago

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