Reception Coordinator

Physicians Clinic of Iowa, PC

Cedar Rapids, IA Administrative & Clerical / Healthcare
The Physicians' Clinic of Iowa is seeking a full-time Reception Coordinator to join our busy Orthopaedic practice.

The Reception Coordinator functions as a staff receptionist/registration clerk as well as coordinating all front office activities in the department. This individual will serve as a liaison for our patients, orthopaedic reception/registration staff and physicians.

In addition to performing core reception/registration duties, this individual will have supervisory responsibilities for the front office staff to include managing the reception/registration schedule, monitoring and maintaining records including attendance, training opportunities, etc, and manage performance of staff including conducting performance assessments and assist in the hiring and training of new team members.

The Reception Coordinator will be responsible for ensuring that the highest level of customer service is delivered. Individual will also oversee departmental functions inclusive of exam coding and charges, equipment performance and maintenance, vendor relationships and ordering of supplies. Other responsibilities include but are not limited to developing and maintaining reception work instructions, assist in developing improvement to processes, managing employee schedules, etc.

Individual must have strong leadership skills, excellent verbal and written communication skills, and the ability to multi task and implement initiatives. Selected candidate must have the ability to work well with others.  Leading candidates will have 3-5 years of similar experience in a healthcare environment and will have a minimum of 3-5 years of supervisory experience. Must also have a high level of comfort and become proficient in utilizing computer systems including electronic medical record system.

PCI is EOE. Pre-employment drug screen and background check required.
PCI is a tobacco free workplace.

Job ID: 67612

Posted 8 days ago

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