Admin Services Coordinator

University of Iowa

Iowa City, IA Administrative & Clerical / Customer Service $35,624 to $45,000 yearly

Job Reference #: 18001677

Position Summary:
The Administrative Services Coordinator supports the daily operations of Tippie’s Executive MBA (EMBA) and Executive Education Programs. This individual is responsible for planning and coordinating recruitment events, application processing, staff travel, and residency week activities. Duties include logistics, ordering food and supplies, arranging venues, communicating with students, processing payments, and other functions to support the EMBA and Exec Ed programs. Must be able to work occasional weekends and evenings.

Additionally, the person will work with faculty, staff, University departments, and outside vendors to provide ongoing program support such as ordering, assembling, and distributing course materials; assisting with required University compliance reporting; organizing and coordinating materials and documentation for the international seminar, graduation, and other events. Other duties include addressing student inquiries, departmental correspondence, and special projects as assigned.

Application Process: 
Please attach a resume and cover letter that clearly indicates how you meet the required and desired qualifications listed. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions, additional information and/or a complete job description, please contact Nancy Kroeze at nancy-
There is an expectation that the person in this position will maintain effective, civil, and respectful working relationships with the University of Iowa campus community and uphold a high standard of cultural competency and respect for difference that represents the Tippie College of Business’ commitment to diversity, equity, and inclusion.
Successful candidates will be subject to a credential and criminal background check.
Please note regarding references: Five professional references will be requested and required at a later step in the recruitment process.

Required Qualifications
  • Bachelor’s degree or equivalent combination of education and experience
  • Typically 1-3 years’ experience in an administrative support role
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Working knowledge of computerized tools; databases, internet searches
  • Superior written and verbal communication skills. Ability to communicate effectively
  • Demonstrated experience in providing superior customer service
  • Demonstrated exceptional attention to detail, planning, and follow-up skills.
  • Ability to develop alternative solutions and solve problems
  • Demonstrated ability to interact positively with a diverse population
  • Valid driver’s license and ability to meet and maintain UI Fleet Safety driving requirements.
Desired Qualifications
  • Basic knowledge of University policies, procedures, and systems
  • Experience managing internal and external suppliers and partners
  • Event planning and/or management experience
  • Experience with Customer Relationship Management (CRM) systems, especially SalesForce
  • Working knowledge of social media platforms
  • Ability to perform simple website updates

The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.

Job ID: 66820

Posted 12 days ago

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