Account Manager / Project Support

BVS Performance Solutions

Cedar Rapids, IA Administrative & Clerical / Customer Service

BVS Performance Solutions is seeking a highly motivated individual to join our National Account Management team to provide administrative project support to bank and credit union customers throughout the United States.  


Job Description

·         Help to manage inbound customer calls

·         Proactively making outbound customer calls

·         Support in training BVS clients on BVS platform

·         First level technical support/trouble shooting

·         Monitor and support customers in system usage

·         Regularly meets with and discusses accounts with management

·         Project support

·         Assist with creating/customizing customer online courses


Knowledge and Expertise

·         College graduate or equivalent work experience preferred

·         Five years’ work experience in an administrative role

·         Able to build and maintain strong client relationships

·         Excellent communication skills both written and spoken

·         Self-motivated with the ability to multitask

·         Proficient with MS Word, Excel, Outlook and PowerPoint

·         Experience with Articulate/Storyline preferred

·         Graphic/Instructional design experience

·         Telephone support experience


Personal Attributes

·         Self-motivated, excellent time management and organizational skills

·         Ability to work with minimal supervision and meet deadlines

·         Must be detail oriented, a self-starter and dependable

·         Superb phone skills



This full-time position provides a competitive salary.  BVS offers benefits and paid holidays.




Application Instructions:

Please send cover letter and resume to:

Applying for:

Account Manager/ Project Support

BVS Performance Solutions

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Job ID: 66316

Posted 7 days ago

Share This Job