Clerk III

University of Iowa

Iowa City, IA Administrative & Clerical

Job Reference #: 18000744

BASIC FUNCTION AND RESPONSIBILITY
Under General Supervision works scheduling, reception and chart control desk for the Department of Internal Medicine and Surgery in the Digestive Disease Center.

BASIC DUTIES AND RESPONSIBILITIES
  • Within the Epic system, schedule outpatient clinical appointments with ancillary tests and procedures in the Digestive Diseases Clinic Schedule/coordinate all appointments, tests and procedures in the Digestive Diseases Clinic.
  • Complete the patient check in and check out process including co-payment collection within the Epic system
  • Answer all incoming calls; relay messages, route calls, and page physicians.
  • Greet patients and visitors, answer questions or refer to appropriate staff and/or area.
  • Manage inbound and outbound faxes and mailings.
  • Upload and Scan internal and external information into EPIC
  • Perform other duties as assigned by supervisor

Minimum Eligibility Requirements
Any combination of related clerical office experience, related undergraduate education and/or post high school clerical training that is the equivalent to two years of full-time employment and includes the use of word processing.

Required Qualifications
  • Knowledge of Medical terminology required. (Special Qualification)
  • Experience with hospital patient scheduling is required. (Special Qualification)
  • Experience with public contact/customer service is required. (Special Qualification)

Desired Qualifications
  • Experience with Epic and medical insurance is desirable

Job ID: 65795

Posted 22 days ago

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