Clerk III

University of Iowa

Iowa City, IA Administrative & Clerical

Job Reference #: 18000744

Under General Supervision works scheduling, reception and chart control desk for the Department of Internal Medicine and Surgery in the Digestive Disease Center.

  • Within the Epic system, schedule outpatient clinical appointments with ancillary tests and procedures in the Digestive Diseases Clinic Schedule/coordinate all appointments, tests and procedures in the Digestive Diseases Clinic.
  • Complete the patient check in and check out process including co-payment collection within the Epic system
  • Answer all incoming calls; relay messages, route calls, and page physicians.
  • Greet patients and visitors, answer questions or refer to appropriate staff and/or area.
  • Manage inbound and outbound faxes and mailings.
  • Upload and Scan internal and external information into EPIC
  • Perform other duties as assigned by supervisor

Minimum Eligibility Requirements
Any combination of related clerical office experience, related undergraduate education and/or post high school clerical training that is the equivalent to two years of full-time employment and includes the use of word processing.

Required Qualifications
  • Knowledge of Medical terminology required. (Special Qualification)
  • Experience with hospital patient scheduling is required. (Special Qualification)
  • Experience with public contact/customer service is required. (Special Qualification)

Desired Qualifications
  • Experience with Epic and medical insurance is desirable

Job ID: 65795

Posted 22 days ago

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