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Educational Support Services Associate

Iowa City, IA

Job Reference #: 73135

Job Information:

The College of Education
Office of Student Services
Educational Support Services Associate

The College of Education at the University of Iowa is seeking candidates for the position of Educational Support Services Associate in the Office of Student Services.  Primary responsibilities include assisting with the development of surveys and following up to surveys on degree candidates, involving extensive communication with candidates in person, on phone, and via electronic applications; coordination of the Teacher Education Convocation and commencement event each semester; and assisting in the graduate application for degree, reporting and student field experiences as needed. This position will serve as the primary contact for the office.

The position is located in an open office environment.  

The person in this position will be required to be available for the May and December convocation/commencement ceremony.

Required qualifications
A Bachelor’s degree, or an equivalent combination of education and experience.

Basic experience with academic programs policies and procedures (typical experience 6 months – 1 year).

Effective writing and verbal communication skills.

Demonstrated ability to work collaboratively within a team.

Demonstrated ability to interact with a diverse population.

Proficiency in computer software applications such as Microsoft word, and spreadsheets. Familiarity with databases such as Access.

Experience interacting with the public through a variety of modes, such as email communication, in person, telephone.Demonstrated ability to maintain positive relationships and customer focus.

Desired qualifications
Experience with event planning and coordination.

Familiarity with survey creation tools such a Qualtrics.

To apply visit our website at http://jobs.uiowa.edu. Reference requisition #73135

The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.

Application Instructions:

Please reference requisition #73135 at the University of Iowa jobs@uiowa website, under Professional and Scientific positions.

Posted 07/09/18

Job ID: 64905