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Donor Relations Assistant

Iowa City, IA

Job Information:

Donor Relations Assistant
Reports to Development Director

Position Overview: Full-time position; Donor Relations Assistant is responsible for administrative and general development duties to generate and sustain donor support and enhance the organization’s mission through fundraising efforts.

Essential Job Functions: 
  • Daily processing and receipting of donations. Responsible for donation entry and maintaining current and accurate records in donor database. 
  • Process monthly gifts. Coordinate expansion of existing monthly giving program.
  • Manage donor acknowledgement and recognition process including generation of tax receipts and thank you letters. 
  • Create sponsorship invoices and manage accounts receivables for sponsors, giveback events, and DIY fundraisers. 
  • Internal and external contact for “Our Greatest Needs” requests and social media.
  • Manage and facilitate information requests submitted through electronic inquiry (email inbox and social media).
  • Supervise receipt of in-kind donation inquiries; answer and appropriately direct phone calls and email requests. Follow-up with donors and cultivate relationship of giving. 
  • Assist with management of stewardship program including mailing cards and other correspondence, schedule on-site facility tours, and follow-up with in-kind donors. 
  • Handle all administrative details associated with Donor Engagement Committee meetings. Organize materials for meeting and take and distribute meeting minutes. 
  • Oversight and process of the matching gift program. Maintain and update appropriate information on website and relevant materials.
  • Manage distribution and create content of e-news.
  • Organize and create sponsor return-on-investment portfolio. 
  • Post employment opportunities through website, social media and job sites as requested. 
  • Update website, social media, and community calendars with current and relevant information.

General Development
  • Conducts research and analysis of donor records and other resources to identify prospects for increased giving opportunities and new donors. 
  • Create weekly and monthly fundraising reports and analysis of giving trends.
  • Design and create development collateral materials such as sponsor one-sheet, tour folders, and quarterly donor postcards. 
  • In tandem with development staff, build and execute ongoing social media strategy to support organization goals. 
  • Supports all of the department’s fundraising events and campaigns.
  • Serve as engaged and involved team member, supportive of the varied experiences and perspectives of internal and external constituents. 
  • Other duties as assigned by the Development Director.

Minimum Qualifications: 
  • Bachelor’s degree in nonprofit management, business administration, or related field. 
  • 1 year experience in an administrative position, ideally in the non-profit sector in a role focused on donor support.
  • Proficiency in all Microsoft applications, including Word, Excel, PowerPoint, and Publisher. Demonstrated ability to perform mail merge processes, spreadsheet functions and development collateral materials.

Other requirements include: 
  • Enthusiasm for Shelter House mission.
  • Strong ability to self-manage with significant strength in time management. 
  • Stellar attention-to-detail and organization skills.
  • Exceptional verbal and written communication skills.
  • Ability to accurately maintain records, prepare reports, and coordinate multiple projects. 
  • Flexibility in work schedule; occasional evening and weekend hours.
  • Must have a valid driver’s license and own transportation.

Starting salary: $30,000 annually ($14.42/hour) or commensurate

Application Instructions:

Submit cover letter with salary requirements, resume, and writing sample to Please include Donor Relations Assistant in the subject line. Candidates will be reviewed upon receipt of their application and interviewed as they are identified with an anticipated hiring date of April 16, 2018.

Applying for:

Donor Relations Assistant

Shelter House

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Posted 03/30/18

Job ID: 63824