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Office Assistant

Cedar Rapids, IA

Job Information:

Job Title: Office Assistant

Hours: Monday – Friday, 8AM-430PM

Benefits: Full time position with benefits available.

Vacation: Two weeks of paid vacation will begin accruing after first year of employment.

Holidays: Paid Holidays are listed below.
•New Year’s Day
•Good Friday
•Memorial Day
•Independence Day
•Labor Day
•Thanksgiving Day
•Day after Thanksgiving
•Christmas Eve
•Christmas Day
•New Year’s Eve

General Summary of Duties: The Office Assistant under the supervision of the Vice President is responsible for managing the customer service of the Families Helping Families office. This person will answer phones, greet visitors, unload & sort donations, hand out receipts, help with ongoing events and projects in our office, keep office neat and tidy, provide support to all programs, etc.

Job Qualifications:
Education/training: Associate of Arts preferred or equivalent experience.

•Knowledge of relevant software applications including MS Office, proficient in use of email and internet, accurate keyboard skills, knowledge of administrative procedures.


•Ability to type 40 words per minute.
•Must be computer savvy
•Multitasking is a must
•Able to work alone or with a team
•Valid driver’s license needed
•Must pass background check
•Be available to work additional hours during events

Physical Abilities:
•Must be physically fit and able to lift 50 pounds and be on your feet as needed

Job Duties:
•Represent and support Families Helping Families mission at all times
•Manage Apricot family database
•Process all program activity applications and correspond with families
•Check and prepare daily mail
•Answer phones, take & return calls, greet visitors, etc.
•Check office voice mails daily
•Process general office emails
•Assist the Board of Directors with various requests
•Run errands, bank, pickups, Stuff Etc donation drop offs, etc.
•Unload and organize/sort in-kind clothing donations, track donations, send thank you letters
•Prepare tax receipt letters for donations
•Track & schedule volunteers, process applications, follow up calls, send thank you, etc.
•Cover clothing closet open hours when volunteers are unavailable
•Open and close office daily
•Various data entry jobs
•Track and enter clothing closet usage
•Keep office neat & tidy, dishes, take garbage & recycling out weekly, clean bathrooms
•Keep parking lot clean of trash and donated items
•Provide support to all programs
•Help manage ongoing events and projects in office
•Provide emergency needs for clothing, diapers, etc in our clothing closet during working hours
•Call and schedule building maintenance needs
•Copy jobs as needed
•Prepare copies and various things needed for monthly Board meetings
•Various marketing duties as needed
•Other duties as assigned

Application Instructions:

If interested, please submit a cover letter, resume and salary requirements to Amy Jellison, Vice President of Families Helping Families, at No phone calls please!

Applying for:

Office Assistant

Families Helping Families

(.DOC, .DOCX, .PDF, .RTF, .TXT, .ODT, .PAGES, .WPS up to 2MB)

Posted 06/01/17

Job ID: 22719331