Front Desk / Scheduler
OB/GYN Associates is hiring a full-time Front Desk/Medical Scheduler. (Monday – Friday, 8:00 a.m. – 5:00 p.m.) We are seeking an enthusiastic individual who is organized and detail orientated, and who possesses excellent customer service and communication skills. Previous experience is beneficial. This position is the first point of contact for patients and businesses, and therefore, requires a high level of customer service during all interactions, both in person and on the phone. We offer competitive wages and excellent benefits along with no night, weekend, or holiday shifts.
- Handling a high volume of phone calls
- Scheduling appointments, transferring calls, taking detailed messages
- Checking patients in and out; collecting co-pays
- Verifying insurance coverage and benefits
- Organizing, scanning and copying documents
- Organizational skills, ability to multi-task, and attention to detail
- Strong computer skills; EHR experience a plus
- Excellent communication skills
- Excellent telephone manner and ability to maintain confidentiality and use discretion when interacting with patients
To apply, download employment application from our website and submit it, along with a resume and cover letter to: OB/GYN Associates, 2769 Heartland Drive, Suite 201, Coralville, IA 52241.