Front Desk Receptionist / Patient Coordinator
Cedar Rapids, IA
Front Desk Receptionist / Patient Coordinator – Full Time
Cedar Rapids Pain Associates in Cedar Rapids is seeking a talented individual to join our team. We are a locally-owned, multi-disciplinary clinic offering exceptional pain management services. Our goal is to help patients manage their pain with non-narcotic interventional therapies. This individual will be responsible for new patient incoming calls and general front desk duties.
For this highly sensitive specialty, we will interview candidates that are experienced in converting new callers into patients and assisting with their overall needs. This role requires empathy, professionalism, and extraordinary customer service skills.
Job requirements include:
•An exceptional, upbeat personality and phone voice
•A desire to answer and utilize the telephone to provide clear communication to all callers
•Healthcare experience working directly with patients
•Ability to overcome obstacles and assist all patients as needed
•An understanding that this position is the first impression of the practice and an example of the care patients will receive
•Ability to learn new things quickly and adapt easily
Please email a cover letter with your resume explaining why you would be the best fit for this position and your salary requirements to firstname.lastname@example.org.