Staff Accountant

Infinity values Energy, Excellence, and Execution but our company culture is so much more! We have a casual dress code; a fun break room and we sponsor activities and events that connect employees with each other and give back to our local communities.

Why Work for Infinity?

• We offer a blend of competitive hourly base pay + commission
• We offer paid time off for vacation, personal and sick days; along with 7 paid holidays
• Retirement 401(k) + match after 6-months of employment. 100% vested immediately
• Partnered with best-in-class Blue Cross Blue Shield Health Benefits, eligible for full time employees
• Professional development and career pathing opportunities available – we promote from within
• Our award-winning training program starts day 1 and will be there to support you as you grow
• We have a strong 10X culture that we certify all team members on

The Role:

This role is to grow, support and maintain organizational network systems and remote support end users. That includes installing upgrades/patches, troubleshooting, and optimizing networked systems and services and procuring equipment and services to meet business needs.

Responsibilities:

Strategy & Planning

• Support development, procurement, and implementation of new technologies.
• Assist in developing long-term strategies and capacity planning for meeting future system and service needs.

 Acquisition & Deployment

• Conduct research on, and make recommendations for, hardware/software products in support of procurement and development efforts.

Operational Management

• Perform analysis, diagnosis, and resolution of all infrastructure systems issues.
• Manage and maintain network support systems including but not limited to Bitdefender and Citrix.
• Collaborate with Technology team members to ensure efficient operation of the organization’s network computing environment.
• Implement, document, and manage systems and software required by Clients and Internal Business Units for efficient operations and business success.
• Manage ticket queues and priorities.
• Work with vendors and IT management to manage license compliance.
• Perform related duties consistent with the scope and intent of the position.

Ideal Qualifications:

Formal Education & Certification

• High School diploma or equivalent
• 5 years’ work experience managing a corporate enterprise network environment.
• Microsoft Certified Solutions Expert certificate or equivalent.
• CCNA or equivalent for minimum networking knowledge.

Knowledge & Experience

• Extensive Windows Server, network, and infrastructure support experience.
• Working technical knowledge of current protocols, operating systems, and standards.
• Ability to read and understand technical manuals, procedural documentation, and OEM guides.
• Experience with Carrier circuits implementation and coordination.

Personal Attributes

• Strong customer service orientation.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and stay focused on tasks in a fast-paced environment.
• Great written, oral, and interpersonal communication skills.
• Ability to present ideas in business-friendly and user-friendly language.
• Highly self-motivated.
• Keen attention to detail.
• Team-oriented and skilled in working within a collaborative environment.

Work Conditions

• Sitting, standing, or walking for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.
• Lifting and transporting of moderately heavy objects, such as computers, servers, network devices, and peripherals.
• Occasional travel on aircraft or vehicle required.