Billing Support Specialist

Benchmark Inc

Are you an experienced billing/invoicing professional who has incredible people skills and a passion for providing strong support in a professional services environment? Do you have a track record of performance and are someone who values strong and lasting relationships that are built on trust? If so, and if you enjoy collaborating with others throughout an organization to prepare and deliver accurate and timely client invoices, we want to talk with you!

Our ideal candidate is:

  • Humble. They are quick to point out contributions of others and define success collectively rather than individually. They support healthy conflict and enjoy sharing credit with the team. They are focused on fostering trust, and they lead by example. They are willing to do any level of work and chip in whenever needed.
  • Hungry. Goes above and beyond to achieve team goals. Self-motivated and diligently looks for the next  challenge. Encourages others on the team to continuously improve and holds themselves and others accountable. Passionate about their work and their team.
  • People Smart. Strong interpersonal skills and trustworthy. Quick to build trust among their coworkers. Has good judgment and intuition around the subtleties of group dynamics and understands the impact of their words and actions. A sense of humor is a must.
  • Balanced. Smart, organized, process-oriented, and strategic. Able think ahead and see the bigger picture.
  • Self-Aware. Handles problems proactively with good judgment and humility. Strong and responsive communicator, down to earth, and not easily offended.
  • Disciplined. Firmly rooted in their core values and does the right thing – even when no one is watching.
  • Goal-Oriented. Focuses on their own goals as well as the goals of the team and the organization.
  • Confident. Strong and logical. Calm and cool under pressure.
  • Lifelong Learner. Always looking to do more, learn more, and grow.

Teamwork and Process

  • This key seat provides vital and time-sensitive support to Benchmark's billing and invoicing processes.
  • Applies fairness and consistency in the review, analysis, and approval of weekly employee time and expense reports, which serve as the foundation of our client invoices.
  • Data entry including posting and submitting client invoices with required supporting documentation.
  • Reconciles monthly bank statement and other balance sheet accounts.
  • Coordinate and maintain Benchmark's various state business registrations and ensure compliance with required reporting and fees.
  • Embraces a collaborative environment where everyone is on the same page.
  • Shares ideas, solves problems, and seeks efficiencies within work processes.
  • Open to cross training in order to support the team and has a whatever it takes attitude.
  • Balances multiple projects and priorities with a high degree of accuracy and attention to detail.
  • Works alongside the accounting team to provide input on and implement goals, work processes and production standards.
  • Encourages and supports fellow teammates to collaborate and work effectively to share ideas and solve problems.
  • Takes initiative within assigned key areas of responsibility for the accounting team.

Skills, Knowledge, and Experience

  • A proven record of providing billing and invoicing support in a professional services environment.
  • Commitment to technical excellence/quality work.
  • Strong work ethic in achieving personal, team, and company goals.
  • Strong attention to detail, accuracy, and technical capability/ability.
  • Enthusiastic, self-starter with a passion for billing and invoicing in a professional services environment.
  • Must be able to work independently, as well as in a team environment.


  • Encourages the flow of communication and fosters relationships throughout the company and with our clients  and vendors.
  • Communicates with teammates and leadership to effectively balance workload.


  • 2-year, Associates Degree in Accounting or equivalent experience.
  • Prior experience reviewing and approving timesheets and expense reports in a billing/invoicing support position (minimum of 2 years).
  • Able to work in the Microsoft Office 365 suite of products (Word, Outlook, Excel, PowerPoint, Teams, SharePoint, etc.).
  • Proficiency with multiple technology platforms including vendor/client portals and PDF editing programs.
  • Strong data entry/ten-key skills.


  • Experience working with an Enterprise Resource Planning (ERP) System. Benchmark uses Deltek Vision.
  • Experience working in a related field/industry (engineering, construction, architecture, professional services,etc.).
  • Experience with EOS (Entrepreneurial Operating System).

We offer an unmatched professional culture with a family feel and where community matters. We provide opportunity for professional and personal growth to all employees. We think and act according to our core values – they are at the very heart of everything we do:

  • Be a strong team based on relationship and trust.
  • Be really committed to being technically excellent.
  • Be a benchmark.

Benchmark employees enjoy a full suite of benefits including medical, dental, vision, life, AD&D, disability (short and long-term), supplemental insurances (accident and critical illness), employee assistance program, 401(k) with employer matching contributions, and paid vacation, holidays, and volunteer days.

Job ID: 82895

Posted 12 days ago

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