Billing Team Leader

Benchmark Inc

Benchmark, Inc. ( is seeking a qualified full-time Billing Team Leader – who has significant experience with managing all aspects of the billing/invoicing cycle in a professional services environment – to join our team in Cedar Rapids, Iowa.

Our ideal Billing Team Leader is:

  • Humble. Most concerned with the success of the team over themselves. A servant leader who supports healthy conflict and enjoys sharing credit with the team. Focused on fostering trust and leads by example.
  • Hungry. Goes above and beyond to achieve team goals. Self-motivated and diligently looks for the next challenge. Encourages the team to continuously improve and holds themselves and the team accountable. Passionate about their work and their team.
  • People Smart. Strong interpersonal skills and quick to build trust among the team. Has good judgement and intuition around the subtleties of group dynamics. Understands the impact of their words and actions. A sense of humor is a must.
  • Balanced. Smart, organized, process-oriented, and strategic. Able to think ahead and see the bigger picture.
  • Self-Aware. Handles problems proactively with good judgment and humility. Strong and responsive communicator, down to earth, and not easily offended.
  • Disciplined. In it for the long haul and has the common sense and wisdom to guide the team to long-term growth and success. Firmly rooted in their core values and does the right thing – even when no one is watching.
  • Goal-Oriented. Focuses on their own goals as well as the goals of the team and the organization.
  • Confident. A strong and logical decision maker. Calm and cool under pressure.
  • Intentional. A trusting and generous leader who delegates wisely to elevate others.

Leadership, Management, and Process

  • Leadership, Management and Accountability (LMA).
  • Works closely with the accounting team members and Benchmark's client-facing team members to meet individual client requirements and deadlines.
  • Reviews client contracts and purchase orders to ensure a thorough understanding of and agreement with contractual requirements and seeks input from legal counsel as needed.
  • Serves as the resource and working leader for the billing team and balances the flow of work.
  • Rallies the troops and keeps everyone rowing in the same direction.
  • Leads the billing team to develop, implement and maintain goals, work processes, and ensure quality standards.
  • Encourages and supports the team to collaborate and work effectively to share ideas, solve problems, make decisions, and then holds the team accountable.
  • Ensures that all billing team members are effectively onboarded and continually trained, challenged, and developed to their full potential within the department and the organization.


  • Organizes the flow of communication and fosters relationships within the billing team and between departments.
  • Ensures that a high level of effective communication exists throughout the organization relative to client-specific requirements.
  • Effectively communicates with a wide range of staff and clients (internal and external).



  • Enthusiasm and a passion for billing/invoicing and technical excellence.
  • 4-year degree or equivalent relevant experience.
  • 5+ years of billing/invoicing experience, including ability to mine data and analyze/interpret it.
  • 3+ years of proven leadership experience with increased level of responsibilities.
  • Able to work in the Microsoft Office 365 suite of products (Word, Outlook, Excel, PowerPoint, Teams, SharePoint, etc.)


  • Experience working with an Enterprise Resource Planning (ERP) System. Benchmark uses Deltek Vision.
  • Experience working in a related field/industry (engineering, construction, architecture, professional services,etc.).
  • Experience with EOS (Entrepreneurial Operating System).

We offer an unmatched professional culture with a family feel and where community matters. We provide opportunity for professional and personal growth to all employees. We think and act according to our core values – they are the very heart of everything we do:

  • Be a strong team based on relationship and trust.
  • Be really committed to being technically excellent.
  • Be a benchmark.

Benchmark employees enjoy a full suite of benefits including medical, dental, vision, life, AD&D, disability (short and long-term), supplemental insurances (accident and critical illness), employee assistance program, 401(k) with employer matching contributions, and paid vacation, holidays, and volunteer days.

Job ID: 81991

Posted 30 days ago

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