Customer Service Representative

Performance Foodservice

Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants and other experts builds close relationships with each customer, providing advice on improving operations, menu development, product selection and operational strategies. The Performance Foodservice team delivers delicious food, but also goes above and beyond to help independent restaurant owners achieve their dreams.

Duties:

  • Responsible for daily posting of accounts receivable.
  • Assisting all customers with order entries and any inquiries regarding the company.
  • In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible.
  • Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner.
  • Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.


Daily Account Receivable functions:

  • Input customer orders and invoicing information in an accurate and timely manner.
  • Input customer credits.
  • Assist customers with orders and problems. 
  • Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
  • Perform administrative responsibilities such as checking email on a daily basis, writing credit requests, scanning and filing documentation, compiling reports.
  • Performs other related duties as assigned.

Job ID: 81093

Posted 14 days ago

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