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Installation Technician

Cedar Rapids, IA

Job Information

Installation Technician
Responsibilities include, but are not limited to:

• Provide entry-level or intermediate support involving set-up and delivery of multi-function printers/copiers and other office technology solutions at customer locations and in-house.

• Utilizing installation manuals to efficiently assemble devices and accessories.

• Ensuring a high level of customer satisfaction by meeting clients' needs in a courteous, timely and cost effective manner.

• Effectively communicate with the customer regarding features and benefits of devices and accessories.

• Managing and maintaining accurate inventory for tools, parts and supplies.

• Utilize software to prepare call logs, work order notes, & other information related to installation calls.

• Identify sales opportunities and report to Sales team.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.

Skills and Qualifications:

• Customer Service

• Communication

• Problem Solving & Troubleshooting

• Tact & Courtesy

• Initiative

• Self-confidence

• Self-motivated

•Time management

• All of the above experience is preferred, but training is provided. With the right attitude & drive, no experience may be needed!

Position Requirements:

• Valid driver's license (good driving record preferred).

• Ability to frequently kneel, bend, squat, push, pull, reach, climb and occasionally lift and carry 50+ lbs.

• Observe all company procedures and safety rules.

•Must be able to work independently for general calls or as a team for large projects.

To apply email your resume, cover letter and salary requirements to: Position available until filled. Please indicate the position you are applying for in the subject line.

Posted 12/27/16

Job ID: 20891259
Mactive ID: 44994