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Inside Sales Representative

Cedar Rapids, IA

Job Information

Inside Sales Representative

ESP International, an Employee Owned Company is looking for a new Inside Sales Representative to manage day to day communication with our key account stakeholders. We are looking for a customer service driven, detail oriented person that has the ability to work in a fast paced environment. The Inside Sales Representative is the life blood of all of our customer communication - they are the go-to within our company in regards to customer orders, processes, parts, and standards. Do you display our core value traits: Expertise, Service, and Passion? If so, read on.

The full-time position will be located at our NE Cedar Rapids office. Some of the job duties include:

•Building rapport and relationships with established accounts and contacts

•Expediting and Overseeing Order and Line Activity for assigned accounts

•Quoting new and current business

•Understanding customer standards and process to communicate interdepartmentally

•Understanding and interpreting print and part specifications from the customer

•Meeting goals set out to improve overall efficiencies of the position, improving overall bottom line performance, and exceeding customer expectations

ESP International is a small multi-national company that works in the heavy duty OEM market - our customers are some of the largest companies in the Midwest! As a 100% Employee Owned company, financials and the state of company are shared with everyone on a monthly basis through a communication meeting. ESP also offers a full range of benefits including: Vacation & Personal Time, Health/Dental/Optical Insurance and fantastic retirement benefits including a 401k plan and an Employee Stock Ownership Plan (ESOP).

Job Requirements


•2 Year Degree plus 2 years' experience in customer service/inside sales position or in lieu of education/experience, 5 years' experience in customer service/inside sales

•General Ease with Technology

•Knowledge of Microsoft Office - especially Outlook and Excel

•Ability to work independently in a team environment

Preferred but not required:

•Experience with Microsoft Dynamics CRM

•Experience with Microsoft 365

•Experience working in distribution and/or a manufacturing environment

•Technical Oriented

To find more information and to apply, please visit our "Careers" page at and click on "Become an Owner".

Posted 12/01/16

Job ID: 20743301
Mactive ID: 42090