Technology Infrastructure Manager
TECHNOLOGY INFRASTRUCTURE MANAGER
LINN COUNTY INFORMATION TECHNOLOGY (IT) DEPARTMENT SALARY RANGE: Minimum - $63,899 • Midpoint 76,647 • Maximum - $100,325 (Position located in Cedar Rapids, Iowa/Linn County)
Manages the Linn County data center, network (LAN/MAN/WAN), technical services, server hardware/software systems, network/security systems, hardware/software systems, telecommunications services, and the timely and reliable delivery of system services including 24x7 operations, and end user services and support. Responsible for the overall management and availability of the network, servers, applications, development aids/tools, databases, cabling, data and voice-related infrastructures. Supervises technical support staff. Ensures the availability and uptime of all production services by managing the deployment, monitoring, maintenance, development, upgrade, and support of all systems, including security components, network devices, servers, operating systems, hardware, software, and peripherals; performs proactive status checks as part of normal activities, ensuring optimum performance and up-time and system availability. Assists with new software rollouts, updates, and migrations and Windows patching/hotfixes and troubleshooting; participates in implementing system security patches; performs software configuration, detailed analysis, management reviews, policy reviews, and maintenance of software systems. Provides senior level support for enterprise wide systems, network, database, security, infrastructure and business reporting; conducts job evaluations and recommends hiring, disciplinary action including terminations to I.T. Director. Assists with new hardware rollout and migrations and firmware updates; performs hardware configuration, detailed analysis, management reviews, policy reviews, repair and maintenance of all I.T. security related devices including but not limited to, Servers, PC's and any other device connecting to or protecting system integrity; performs other duties as required. Assists in the development and enforcement of Information Technology policies and procedures to ensure compliance requirements; manages the development, implementation, testing, and maintenance of disaster recovery (DR) procedures and BCP plans. Oversees, manages and sets the strategic direction of the LAN/MAN/WAN infrastructure in accordance with the long-term technology objectives.
QUALIFICATIONS: Bachelor's Degree (Computer Science or a computer-related field) or Associate's Degree (Business, Telecommunications, or Technology) with multiple I.T. related certifications (Network+, Server+, Security +, MCTS, CCNA, MCSE, or MCSA). Certifications must be made current within twelve (12) months of employment. Education must be job related and determined by the I.T. Director. Minimum of five (5) years of experience in a similar position is required for candidates with Bachelor's Degrees; minimum of seven (7) years of experience in a similar position as determined by the I.T. Director; minimum of five (5) years of managerial experience. Strong organizational and project management skills. Proven track record leading and delivering successful network/server/OS/software/support environments (Microsoft, VMWare, EMC, HP, Brocade, Cisco). Microsoft server OS and application environments including but not limited to Microsoft Exchange, Microsoft SQL, Microsoft AD technologies; Strong knowledge and experience of VMWare and common backup technologies. Strong knowledge and experience of server/network/security/disc hardware systems. Experience with TCP/IP, DNS, WINS, DHCP, etc. Excellent verbal and written communication skills, including the ability to write and deliver clear and concise instructions, reports and work summaries. Experience managing application technical staff, including recruiting, interviewing, selecting, hiring, training, and annual performance evaluations. Valid Driver's License required. Must pass a County physical examination which includes a drug test after offer of employment. Subject to credit and criminal history review. Regular work attendance required. Position requires 24x7 on call service.
*POSITION WILL REMAIN OPEN ON A CONTINUOUS BASIS FOR 90 DAYS APPLY AT: www.linncounty.org (Job Opportunities)