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Clinic Assistant or Certified Medical Assistant

Iowa City, IA

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Clinic Assistant or Certified Medical Assistant

Planned Parenthood of the Heartland is seeking a Clinic Assistant or a Certified Medical Assistant (CMA) to join our Iowa City health center. This multifaceted position works in both direct patient care and records/reception areas. The CA/CMA will participate in a team approach to patient care and communicate effectively and sensitively with patients from a wide range of backgrounds and ages while serving as a patient advocate.

Job responsibilities for CA:

•Performing front desk functions to include answering phones, patient scheduling, verifying insurance and processing mail

•Preparing, organizing and maintaining electronic medical records

•Collect and post payment for services

•Enter data accurately for patient visits and charges

•Maintaining facilities, equipment and supplies

Job responsibilities for CMA:

•Performing front desk functions to include telephone, patient scheduling, patient flow and processing mail supplies

•Providing contraceptive supplies, medications including injectables, performing venipunctures and managing patients with medical emergencies per Planned Parenthood of the Heartland protocols under direct supervision of a licensed nurse practitioner, physician assistant, physician or registered nurse

•Working with health care team to meet established productivity standards

•Maintaining a working knowledge of company policies and procedures and applying these to patient and clinic services

•Preparing, organizing and maintaining patient medical records

This position is 40 hours per week. Tentative schedule: Monday 10:30a-7:30p, Tuesday 8:30a-4p, Wednesday 8:15A-4:15P, Thursday 8:30a-5:30p, Friday 8:30a-5:30p.

Job qualifications for CA:

•High school diploma or equivalent with one year experience in health care or customer service work

•Medical Office experience is ideal

•Data entry experience strongly preferred

•Cash handling experience beneficial

•Background check required for employment

Job qualifications for CMA:

•High school diploma or equivalent required

•A graduate of a training program for Medical Assistants. Certification or registration by program accredited through National Commission for Certifying Agencies (NCCA) within one year of hire.

Benefit package includes:

•FREE reproductive health services, including birth control

•Paid Vacation Days

•9 Paid Holidays


•Life/Short Term and Long Term Disability Insurance

•Flexing spending accounts

•Employee Assistance Program

•401(k) match


Planned Parenthood of the Heartland is a tobacco-free workplace and an Equal Opportunity Employer

To apply for this position, please submit your resume and cover letter to or mail to Planned Parenthood of the Heartland, Human Resources Department, PO Box 4556, Des Moines, IA 50305.

Posted 09/13/16

Job ID: 20317364
Mactive ID: 32599