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Parts Counter Representative

Cedar Rapids, IA

Job Information

Our Cedar Rapids based transportation-related company is looking for a 2nd Shift, Monday – Friday, Parts Counter Representative to join our growing organization.  

The position requires computer proficiency, a team-oriented individual, ability to multi-task in a fast paced environment, keen attention to detail, as well as flexibility and a focus on maintaining a high level of customer service.  Knowledge of parts is preferred.  Job duties include, but are not limited to:

•Assists all customers in selecting required parts in a friendly, professional, and efficient manner
•Informs customers of companion parts requirements and specials, and ensures that the customer is exposed to the full product line
•Answers phone calls, providing price quotes and other information
•Reviews estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
•Pulls and fills orders from stock
•Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
•Locates out-of-stock parts from outside source and submits an emergency order, if necessary
•Notifies all necessary parties when special order parts have been received
•Pulls orders for delivery, making sure all parts are tagged with name and job number
•Follows up on back-ordered parts and replenishes assigned inventory daily
•Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required

This position requires someone who is personable, professional, organized, and able to multi-task in a high volume parts department.  We offer a competitive hourly wage based on experience, and an attractive benefit package that includes paid vacation and holidays, company 401(k) contribution and medical, dental and vision insurance are available.

A background check and drug testing will be required post offer.  

If you want to start this career please send your resume to  to be considered for this great opportunity.  

Posted 11/29/16

Job ID: 20723474
Mactive ID: 41772