Company Details

U.S. Cellular

Careers in Customer Service with U.S. Cellular®


U.S. Cellular is great at channeling passion. Our leaders are engaged in helping you channel that passion into providing the world’s best customer experience. With values and vision to guide us, we can direct your “fire” where it will give us both lasting results.

Delivering an industry-leading customer experience is the goal of every U.S. Cellular Customer Service Center associate. Our careers in Customer Service and Operations will give you the right tools, the best resources and your own workspace—so you can perform above and beyond your customers’ expectations. As a team, you’re empowered to bring about an overall experience that’s both innovative and drives our business growth. Another big difference? Our Customer Service Supervisors, Representatives, Managers and Quality Advocates, along with associates in Vendor Management, Workforce Planning and Forecasting, have fun. We care about each other. And together, we succeed.